Shipping policy

Shipping Policy

• UK Domestic Orders: Typically ship within 5-10 working days from the date of order.
• International Orders: Typically ship within 5-15 working days, unless a pre-order ship
date is provided. Please note that international shipments may take longer due to customs
processes in your country.
• Shipping Delays: We are not responsible for delays caused by the postal service or customs.
• Import Taxes: Customers are responsible for any import duties, taxes, or customs fees.
These charges vary by country and are outside of our control.
• Refused Shipments: If you refuse a shipment, you may be held responsible for both the
original shipping charges and any return courier costs.
• Lost or Stolen Packages: We are not liable for lost or stolen packages. Any claims must be made through the mail carrier or courier service.